Windows and Doors FAQ


1. Why should I buy vinyl instead of wood, fiberglass or aluminum windows or doors?
Vinyl is virtually maintenance free and color-fast. Vinyl products offer the energy efficiency of wood and fiberglass but generally at a lower cost. While the initial cost of aluminum products can be less expensive than vinyl, the overall cost of ownership can be much higher because aluminum does not offer the energy efficiency that vinyl does. UPVC vinyl windows do not rot, corrode, rust or peel. It is insect resistant, does not need painting and is significantly more thermally efficient than either steel or aluminum windows.
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2. What will make a vinyl window more energy efficient?
A vinyl window or door by its nature is an extremely energy efficient product. Since vinyl is nonmetallic, it is inherently more thermally efficient than other products on the market. The conduction of heat through a vinyl window is minimal compared to windows made of aluminum or any other metallic substance. Vinyl’s thermal properties and insulating values make it an excellent choice for use in cold climates as well. A glass package can be added to the window or door that includes options such as a LowE -2 Cardinal glass and Argon Gas with SUPER Structural Foam Spacer that increases the efficiency of the complete products.
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3. What is a replacement window?
Unlike a window used in new home construction, a replacement window is a window that is custom built to fit into the opening of an existing window. It’s built to fit that opening precisely and can be installed without disturbing the interior and exterior trim. It can modernize and upgrade the design of the existing window and, in most cases, will provide additional strength and energy efficiency benefits.
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4. What is Low Emissivity glass (Low-E, LowE-2)
Specially designed coatings, often based on metallic oxides, are applied to one or more surfaces of insulated glass. These coatings reflect radiant infrared energy, thus tending to keep radiant heat on the same side of the glass from which it originated, while letting visible light pass. This often results in more efficient windows because: radiant heat originating from indoors is reflected back inside, thus keeping heat inside in the winter, and infrared radiation from the sun is reflected away, keeping it cooler inside in the summer.
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5. Are all Low-e coatings the same?
No. There are different Low-e coatings that allow you to customize the glass performance based upon the location of the window in the home. Some coatings prevent more heat from entering, while others allow more heat to enter your home. This gives you the opportunity to control the comfort of each room individually, thus minimizing your energy consumption and lowering your costs.
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6. Will my vinyl frame windows pay for themselves?
If you chose a high quality, energy efficient window your initial investment can be recouped over time, through reduced heating and cooling costs. Numerous airtight construction features and advanced glazing window units do a much more effective job of sealing cold air out and keeping heated air in.
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7. All vinyl windows look alike, how do I tell the difference?
The major difference between high and lower quality vinyl windows is in the internal construction of the sash and frame. When looking at different products, ask every window company to show you the structural components of the window and to explain how the window seals the airflow from inside the home.
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8. Will vinyl frame window and glass units protect against forced entry?
If security is a concern, there are ways to maximize the security of your windows and doors. With the largest exposure to entry of a window or door being the glass, the latest concept available is laminated glass packs. These are designed to withstand multiple blows with a heavy object and still stay intact. The latest Safe Vision glass can withstand 30 to 40 direct hits with a baseball bat and not break out of the frame.
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9. Can vinyl frame window and glass units reduce outside noise?
All windows and doors will reduce outside noise to some degree. If noise reduction is a concern, the best solution is to use Safe Vision laminated glass. This will improve the noise reduction by as much as 100% over a standard glass pack.
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10. Do vinyl window systems reduce condensation?
They can help control the problem. Moisture vapor in the air condenses when it comes in contact with a cooler surface. A high quality vinyl window system that incorporates the latest warm edge technology glazing will help to reduce condensation, because it keeps the edges at a more consistent temperature. When you minimize the hot and cold differences of the glass, you reduce the amount of condensation.
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11. Where can I buy Energy Efficient Vinyl windows and doors?
You can contact Windows and Doors Experts directly by completing the Contact or Quote Form. We will ensure you are contacted by Authorized Windows Replacement Professional from your local area.
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12. How do I know if my windows or doors are being installed properly?
Even the best manufactured product must be installed properly (plumb, level and square) to insure proper operation and maximum thermal efficiency. Do your homework to make sure you are hiring a qualified installer. Check with friends and family, go on line to the contractor licensing board and check with other agencies to make sure the installation company you are hiring is qualified. If you have doubts about the installation, talk to your contractor about your concerns directly.
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13. If I have a problem with my windows or doors, how do I go about getting it fixed?
If you have a problem that you cannot resolve, contact the company where you made your purchase. They should want to talk to you and perform an inspection. If at that time they determine there is a manufacturing defect, they have to submit a service request to windows manufacture for a warranty repair.
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14. What the warranty should I have on vinyl windows and patio doors?
The best type of warranty is Lifetime Transferrable Warranty, look also at our special article Window Manufacturer Warranties
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